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newyear14
05-24-2010, 05:55 PM
Has anybody emailed customer service at skier's choice and received a reply? I have emailed them 3 times regarding the problem im having with my new boat and they have not responded.:(

thesack
05-26-2010, 10:46 AM
I've emailed them back around the first part of April and it took about 2 weeks to get a response from them. In talking to my dealer it seems like they are hard to get a hold of even for them sometimes. I would recommend calling them instead of emailing. I know that worked better then emailing in the past for me.

mutau052
05-26-2010, 11:02 AM
I emailed them last week and got a reply the next day. I emailed them
at techservice@skierschoice.com , Dan miller emailed me and was super helpful.

newyear14
05-26-2010, 04:00 PM
I emailed them last week and got a reply the next day. I emailed them
at techservice@skierschoice.com , Dan miller emailed me and was super helpful.

thanks! I will try this email

jeilers1
05-27-2010, 10:54 PM
No response to calls or emails in 3 weeks

newyear14
05-29-2010, 12:19 PM
No response to calls or emails in 3 weeks

same here.. No response. very unfortunate!

RickT
05-31-2010, 03:57 PM
Usually email is the best way to get hold on someone within customer service. I hope our spam filters have not kicked you out for some reason.

Here is some contact info:

Mine is rtinker@skierschoice.com ext 133

Head of Customer service: rloucks@skierschoice.com
Head of Parts: acooper@skierschoice.com
Service Tech: rclaighborn@skierschoice.com ext 148

Our phone number is 800-320-2779

Again my apologies,

Rick Tinker

jmvotto
05-31-2010, 10:18 PM
I have always had great luck with the e-mails above and the responses i get from each depart eith by e-mail or phone or both.

Rick..... thanks for chiming in here and getting your e-mail out. speaks volumes about SC

jeilers1
06-01-2010, 10:09 AM
I've sent a couple emails to rtinker@skierschoice.com and they've been returned as undeliverable. I'll try again, and follow up with a phone call.

Thanks for the response, hopefully we'll make conact soon.

kaneboats
06-01-2010, 11:09 AM
Thanks, Rick. We definitely appreciate it when you take the time to check the pulse in this community.

newyear14
06-02-2010, 04:26 PM
Usually email is the best way to get hold on someone within customer service. I hope our spam filters have not kicked you out for some reason.

Here is some contact info:

Mine is rtinker@skierschoice.com ext 133

Head of Customer service: rloucks@skierschoice.com
Head of Parts: acooper@skierschoice.com
Service Tech: rclaighborn@skierschoice.com ext 148

Our phone number is 800-320-2779

Again my apologies
Rick Tinker


Thanks for posting your email. I will try again.

newyear14
06-02-2010, 06:26 PM
I've sent a couple emails to rtinker@skierschoice.com and they've been returned as undeliverable. I'll try again, and follow up with a phone call.

Thanks for the response, hopefully we'll make conact soon.

I've also sent an email to above and they returned undeliverable:confused: Will try a phone call next.

jmvotto
06-02-2010, 10:04 PM
Has anybody emailed customer service at skier's choice and received a reply? I have emailed them 3 times regarding the problem im having with my new boat and they have not responded.:(


shouldn't new boat questions go to the dealer:confused:

BTW i spoke to Anthony@ SC twice yesterday and exchanged two e-mails

newyear14
06-02-2010, 11:00 PM
shouldn't new boat questions go to the dealer:confused:

BTW i spoke to Anthony@ SC twice yesterday and exchanged two e-mails

I did go to the dealer with my question. All i'm trying to do was to engage the factory to assist the dealer in resolving the issue. Maybe they are being selective as to what email to address.

jeilers1
06-03-2010, 10:16 AM
Same here. My dealer closed their doors. I'm now working with a new dealer who is also a new Supra/Moomba dealer. Neither of us have been able to hear back from SC. I was just searching for a better way to get in contact with them as I have some warranty issues that need addressed with my boat.

newyear14
06-06-2010, 07:32 PM
My boat is fixed thankfully, but still no reply from SC. Can't wait to get the survey.