Just got on the boat and my DX 1000.1 that powers my subs to crapped out. 6 days over 1 year so I assume warrenty is up. Anyone know if kicker provides repair service? Or anyone know of a less expensive replacement. Haven't diagnosed the problem just wanted to share my frustration. ..wont ruin the day. Any day on the boat is a good day.
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Might sent Phil with Kicker a PM.
He might be able to help but no promises.
Get this on the record with Kicker ASAP. The resolution will ultimatley come from Kicker. Rarely is a big deal made over six days. A good dealer carries some clout with the manufacturer also.
Originally Posted by BWeber
BUT, get the amplifier bench checked independent of the boat.
AND, do the necessary analysis as to how you use the system, what kind of voltage supply you have under all conditions, and anything else that could result in a repeat performance.
Holler at customer service, (800) 256-0808 to get an RMA number. Get the unit sent in asap. I wouldn't worry about 6 days... It oughta be okay.
Now if they come back and tell you water damage, well that is usually a different issue, but even non-warranty repairs are cheap. Sending it in is your absolute best bet!
BTW, electronics warranty is 2 years...... :D
Good luck and let us know how it turns out. We are here to help!