This is exactly my feelings too, its sad to be honest, I still get what i need done pretty fast but its still nothing like a couple years ago.
Originally Posted by newty
A year ago I went a few rounds with them over my driveshaft they had replaced being too long and not fitting the new prop if you recall. They were trying to push $400 of labor costs back on me for a mistake they had made. That did not go over well to say the least.
Ended up only paying the extra .5 hr of shop time that I had agreed to for the dripless seal upgrade but the fact that they suggested I pay for the rest was an insult.