I just kept getting the run around and they would make promises and didn't follow through with them. I couldn't take it anymore and I finally blasted the girl I was dealing with. I asked to speak with her boss and I got one of the oweners on the phone. She actually got everything squared away and I should have the pad by the 24th of June. the funny part was, I told them the drawing was wrong and they sent me the same drawing with no changes made to it. I called back and they said that they were corrting it and the order was going to production.... And to think I was going to use Seadek to replace my carpet, not sure I want to go down this path again with Seadek. Let's see how much they charge me after they told me they were giving me 10% off the order....
I'm rather surprised to hear so many members are having bad experiences with Seadek.
I've had nothing but positive interactions with them, but yet again, I haven't contacted them in a very long time.
Guess they may have not kept up with the demands of a growing company.
It IS however a very good product - in my opinion.