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  1. #1
    Join Date
    Feb 2010
    Location
    Fayetteville, GA
    Posts
    161

    Default Kicker Customer service

    I e-mailed Customer Service at Kicker to ask about replacement Grilles for my Cabin speakers on my 09 outback. 3 of the 6 are cracked, just poor design for where they are placed (on the interior pad rail) on the outback. Meanwhile someone on this forum informed me that the tweeter was in the Grille so no way to replace. I had sent pictures to Kicker so they knew which speakers I had and I expected the same answer. The Guy e-mailed me and said they were all out of speaker grilles and sent me the link to parts.com. There's no way he even looked at the pictures. Poor Customer Service! I'll have to pay to replace them but it wont be with Kickers. Any Suggestions?

    Peace
    Darren
    Last edited by kaneboats; 07-20-2011 at 09:50 AM.
    FamilyMatters

    2009 Outback

  2. #2
    Join Date
    Jan 2008
    Location
    Keuka Lake, NY
    Posts
    5,663

    Default

    cant beat the polks for there sound and price
    A Day at the Lake...Priceless
    A Day in Powder...Endless


    Joe V
    2012 Möbius XLV~ Loaded & Exiled
    2007 Outback V ~ sold

  3. #3
    Join Date
    Jan 2010
    Location
    cumming, ga
    Posts
    124

    Default

    Did you buy the OBV from Altanta Marine? If so, try them. When we purchased our OBV they gave us a 5 yr warranty.
    Pain is weakness leaving the body!
    2009 Outback V

  4. #4
    Join Date
    Jun 2008
    Location
    De Pere WI
    Posts
    4,103

    Default

    wait for philsailz on here to reply. he's the main kicker guy. give him a day or 2 and I'm sure he will ensure you get the right answers. he's a standup guy
    '06 Supra Launch 20SSV-gone but never forgotten

  5. #5
    Join Date
    Feb 2008
    Location
    Traverse City, MI
    Posts
    2,376

    Default

    I don't have any experience with Kicker coaxial or component speakers, but I have had the Polk db651 and now Exile SX65s - both are great speakers, but if you can afford a few more bucks (not much more really) I'd definitely spring for the Exiles.

  6. #6
    Join Date
    Apr 2008
    Location
    California
    Posts
    2,840

    Default

    Phil will respond, it might help if people would quit posting stuff into the wrong categories as well. The Audio Guys look first in the AUDIO section as an fyi
    2007 Mobius LSV

  7. #7
    Join Date
    Feb 2010
    Location
    Fayetteville, GA
    Posts
    161

    Default

    I did not buy it at Atlanta Marine, I bought it hardly used with 30hrs on it! I love Heidi at Atlanta Marine though! What a great help!

    Should I have posted this directly to Audio? Sorry!

    Peace
    Darren
    Last edited by FamilyMatters; 07-17-2011 at 09:54 PM. Reason: Left Out Something
    FamilyMatters

    2009 Outback

  8. #8
    Join Date
    Aug 2009
    Location
    Montana
    Posts
    2,265

    Default

    Quote Originally Posted by Razzman View Post
    Phil will respond, it might help if people would quit posting stuff into the wrong categories as well. The Audio Guys look first in the AUDIO section as an fyi
    Maybe the mods can move it to audio?
    As Razz stated - Phil will respond. He's great and usually prompt at responding when he sees it's regarding his area of expertise.
    Don't give up on Kicker just yet.........
    2007 Moomba Outback - waiting for summer!

    Why Not? Play Hard! Get wet

  9. #9
    Join Date
    Feb 2010
    Location
    Fayetteville, GA
    Posts
    161

    Default

    So the Polk db651's are an upgrade from the Kicker KM6200's?

    Thanks
    Darren
    FamilyMatters

    2009 Outback

  10. #10
    Join Date
    Apr 2008
    Location
    California
    Posts
    2,840

    Default

    They both have about the same ratings in rms and peak power handling. The KM's are a real nice upgrade from your stock Kicker speakers and put out some real nice sound. Whether or not the Polk DB651 are any better I can't say.
    2007 Mobius LSV

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