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  1. #1
    Join Date
    May 2010
    Location
    Muskoka, Ontario
    Posts
    385

    Default Anyone order from "The House" before?

    Made an order last Tuesday, had the option to ship via USPS or FedEx. I chose FedEx because I wanted it before the weekend and next thing you know they took the liberty to ship via USPS because their warehouse staff felt it was a "better" method to ship based on weight and size.

    Now the weekends here and I don't have my item. Kind of a piss of really. I have ordered from Evo before, chose FedEx and it was here in like 2 days so that's why I prefer that method. Don't think I will be doing business with them again.

  2. #2
    Join Date
    Feb 2010
    Location
    Canton, Ga / Lake Lanier
    Posts
    1,568

    Default

    Was there a price difference? Did or are they going to issue a refund of there was. I have looked at the site before but haven't ordered from them. Bummer dude. They should have shipped as requested and paid.




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  3. #3
    Join Date
    May 2008
    Location
    Minneapolis
    Posts
    507

    Default

    I would never order from the house board shop!!!








    I just drive there and pick what I wanted up


    It sucks you told them to ship it one way and they choose another I haven't had to deal with shipping thru them but they are a good group of guys I'm sure you contact them and they will refund shipping at least worth a try
    2007 Outback V

  4. #4
    Join Date
    Aug 2008
    Location
    Cottage Grove, MN
    Posts
    723

    Default

    THe house is local to me. I have ordered through the website before, but I find I have to talk with someone and be specific about shipping. The guys/gals who work in the retail shop are very helpful in my experience.
    2006 Outback V - Gone
    2008 LSV - Gone
    2013 other brand

  5. #5
    Join Date
    Jan 2008
    Location
    Tallahassee, FL
    Posts
    10,638

    Default

    Screw 'em. Send it back.
    My Mom said I'm not allowed to get wet!
    2008 LSV
    Exile Tunes
    PWI
    LLTR!!!!!!!!



  6. #6
    Join Date
    May 2010
    Location
    Muskoka, Ontario
    Posts
    385

    Default

    Im gonna see if they can do anything to give me a partial refund or credit for the future. Sending it back would put me out of pocket more so I rather not do that.

  7. #7
    Join Date
    Nov 2009
    Location
    Kaukauna, WI - 3minutes from glass
    Posts
    1,594

    Default

    Wow I have ordered from there a couple times and I have always had good service. I am only a one day ship point to WI so I guys shipping wouldn't be the issue.
    -Mark

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