Results 1 to 8 of 8
  1. #1
    Join Date
    Apr 2003
    Posts
    2

    Default Warranty & Service Concerns

    After considerable comparison shopping I am ready to buy either an Outback or an Outback LS. For wakeboarding, assuming that weighted sacks are used, is there a significant difference in performance? What about bigger water - Does the Outback LS handle better in rough water?

    Overall, I'm very impressed with the quality to price ratio. One concern, however, has been a comment provided by a competing product salesman. He said that his dealership had carried Moomba boats for awhile, but dropped them because of the company's poor response to warranty and service issues - they had trouble getting defects covered under warranty. Is there any truth to this, or have I been speaking with an oversealous competitor?

  2. #2
    Join Date
    Feb 2003
    Location
    Maryville, TN
    Posts
    270

    Default

    I've always heard the exact opposite about Moomba's customer service. They have always handled our service and warranty issues very promptly. We have never had a problem with them. They have excellent customer service and are really nice. They only problem I am having is finding a dealer within 5 hours from me. Its hard to get someone to work on the boat. As far as the Outback LS, I have a Mobius which is the same hull and everything. It handles great in rough water. When the water is really rough, I fill the ballast so that it rides deeper in water. You have to go slower but it handles great.

  3. #3
    Join Date
    Aug 2002
    Location
    Corpus Christi, Texas
    Posts
    25

    Default

    I have a 99 Outback and have had excellent results with Skier's Choice and with Brian Raymond. I am 3.5 hours away from the nearest dealer but have found that Brian will make ever attempt to help with on line questions. I am also very pleased with my dealer, South Austin Marine.
    Bobby

  4. #4
    Join Date
    Aug 2002
    Location
    Corpus Christi, Texas
    Posts
    25

    Default

    I have a 99 Outback and have had excellent results with Skier's Choice and with Brian Raymond. I am 3.5 hours away from the nearest dealer but have found that Brian will make ever attempt to help with on line questions. I am also very pleased with my dealer, South Austin Marine.
    Bobby

  5. #5
    Join Date
    Apr 2002
    Location
    Greenfield Indiana
    Posts
    79

    Default

    Rowe99,

    I think you will be very pleased. We have a 2000 Outback/LS with ballast and cage. The ski wake 30 & above is great. Throw in some weight and Tantrum away. We have always had great service from our dealery and Skiers Choice. The only neg to our 2.5 years is a long go around with Indmar when we had an emergency water pump repair made while at Dale Hollow.

    All in all, Fantastic People, Fantastic Boat, Fantastic price.

  6. #6
    Join Date
    Apr 2003
    Posts
    2

    Default

    Well folks
    You talked me into it. Thanks

  7. #7
    Join Date
    Apr 2002
    Location
    Greenfield Indiana
    Posts
    79

    Default

    Hey Brian,

    I think Jon, Bobby and I need to start working for commissio...lol

    Enjoy rowe99, if you are ever on Dale Hollow around Ashburn Creek, keep your eyes peeled for a green outback/ls with cage and pull us over for a cold drink.

  8. #8
    Join Date
    Feb 2003
    Location
    Maryville, TN
    Posts
    270

    Default

    I second that Moombamania!!! This college kid is needing some money. Enjoy your boat rowe99.

Similar Threads

  1. Warranty on Trailers?
    By 05mobiusxlv in forum General Chat
    Replies: 4
    Last Post: 08-04-2006, 01:20 AM
  2. Gel Coat Warranty
    By jburnside in forum Service & Repair
    Replies: 1
    Last Post: 04-21-2004, 11:12 AM
  3. warranty
    By FLoridaFun in forum Service & Repair
    Replies: 6
    Last Post: 04-12-2004, 10:31 AM
  4. Warranty
    By in forum Service & Repair
    Replies: 0
    Last Post: 04-08-2004, 09:30 AM
  5. Warranty
    By Dennis in forum Service & Repair
    Replies: 0
    Last Post: 03-24-2004, 11:51 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •