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05-24-2013, 06:14 PM #1
the official I Hate T-Mobile thread
on my soapbox for a minute..
been with tmobile for 7.5+ years. no better or worse than any other cellphone provider really, decent service in Boise and too lazy to switch. moved to green bay. they don't have a single store here and bestbuy/wally don't sell their phones. they have a partnership with someone else and have 4g along the interstate, but I have no coverage at my house, no coverage at new house and pretty much once you are 6 miles off the main interstate no coverage at all. basically coverage for customers roaming on business. I called them to see about cancelling contract. I had 90 days left on a 2 year. you cannot talk to anyone at corporate about this, only by fax/mail(come on, it's 2013) and they make the decisions and send back via mail. they said no, basically since there's service on the interstate and the town I'm in has boundaries within the coverage area. well, service is crap so I signed up with verizon and cancelled the tmob with 75 days left. they told me on the phone that it's gonna cost $100 to cancel. cheaper than sitting with a bad service for another 3 billing cycles, but still crap if you ask me. got the bill today and sure enough.. $100 termination fee... I have another letter ready to fire off to them and give them one more chance to waive the $100 but I suspect it's going to fall on deaf ears.. not pissed about the money, really it's principle. they don't offer a "basic" service here, know it, and won't let you out..
real nice after almost 8 years of paying the bills, what I would say a good customer never using 50% of the service limits I had and never the guy that was in at the exact 2 year mark to upgrade to the latest/greatest phones...
my new mantra is BOYCOTT T-MOBILE...
ok, off my box
is it summer here yet?'06 Supra Launch 20SSV-gone but never forgotten