I live in Oregon and spend about 1/3 of my time wakeboarding in a dry-suit since water temps are cold until May/June and cool down again in September.
Purchased a O'Neill dry-suit in 2008 and about 2 months ago noticed it was leaking. looked into it and found that all heat applied glue for like the zipper was coming out. I sent it in for repair on Thursday of last week thinking it would take 21 days to get it back. Well I received my dry-suit back on Friday. Not only did they not charge be for the repair they sent me a new dry-suit.
Have to say I love it when a company will stand by their product. I have to give a big thumbs up to O'Neill and will keep buying O'Neill gear.
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Thread: O'Neill rapair
06-24-2013, 02:31 PM #1Senior Member
- Join Date
- Jun 2008
- Eugene OR
O'Neill rapair2008 Outback V - Sold but never forgotten.
“Do not wait; the time will never be “just right.” Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along." -Napoleon Hill