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  1. #1
    Join Date
    May 2009
    Location
    Las Vegas, NV & Denver, CO
    Posts
    82

    Default Dealers messing up the boat while getting serviced!!

    So got my boat back today after getting the oil changed and the wakeplate looked at which was low on fluid. I got back to where I store the boat, took the cover off and find grease and oil stains all over my seats!! Not just the rear deck seats but up front and in the drivers seat. Now my boat is not spotless by any means but I also spend an hour cleaning it after each time out, so I know where any sort of stain or blemish is. Was pretty disappointed, this has become an ongoing issue and along with a few other items I'm going to say they just lost a customer... Anyone ever taken a boat back and made them clean it???
    04 XLV- 2 REV 10's & REV410- All JL Audio amps

  2. #2
    Join Date
    May 2009
    Location
    Las Vegas, NV & Denver, CO
    Posts
    82

    Default

    Few Photos of what I'm talking about.. My seats are usually pretty shiny white and rarely dirty!!







    04 XLV- 2 REV 10's & REV410- All JL Audio amps

  3. #3

    Default Re: Dealers messing up the boat while getting serviced!!

    Quote Originally Posted by Riding23 View Post
    So got my boat back today after getting the oil changed and the wakeplate looked at which was low on fluid. I got back to where I store the boat, took the cover off and find grease and oil stains all over my seats!! Not just the rear deck seats but up front and in the drivers seat. Now my boat is not spotless by any means but I also spend an hour cleaning it after each time out, so I know where any sort of stain or blemish is. Was pretty disappointed, this has become an ongoing issue and along with a few other items I'm going to say they just lost a customer... Anyone ever taken a boat back and made them clean it???
    Happened to me before, they stored my boat uncovered in a dirt lot for a few days and it got really dirty, I always keep it in the garage. Took it back and made them detail it, which they did, and the next time they serviced it, they stored it in their covered boat storage building.

    Sent from my Slider SL101 using Tapatalk HD
    06 Mobius LSV, GIII (now with 1100 in the port locker), perfect pass, wakeplate
    Kicker KM10 Sub, dual batteries

  4. #4
    Join Date
    May 2011
    Location
    Fort Worth
    Posts
    1,314

    Default

    They better clean that mess!!! I would be livid. My dealer has not done that to me thank goodness (yet).
    '08 Mobius LS

  5. #5
    Join Date
    Jul 2008
    Location
    Snellville, GA & Lake Sinclair
    Posts
    6,759

    Default

    I'd take it back & have them clean it.

    This may also answer the question from your other thread.
    Drew
    New ride: 2012 Mojo
    Old ride: 2008 OBV

  6. #6
    Join Date
    Mar 2011
    Location
    Belton, Texas
    Posts
    2,553

    Default

    I've had it happen also and was fired up but after a quick talk with the service manager they made it right.

    sent from Apple's competitor via tapatalk 4
    Jason

    Go Hard or Go Home.......it's MOOMBA time!!

    2009 Moomba Mobius LSV

  7. #7
    Join Date
    Jun 2007
    Location
    Vancouver, WA
    Posts
    3,529

    Default

    Yep - had a big footprint on the carpet and smudges on a seat one time. I cleaned it because I didn't want to drive back but took pics and sent them in. The next Spring's dewinterize was on them.
    2001 MobiusV

  8. #8
    Join Date
    Jan 2008
    Location
    Tallahassee, FL
    Posts
    10,661

    Default

    Last time I went to a dealer there was 3m sealant all over, loose coupler bolts and tools in the bilge. I think somebody got distracted and forgot to go back.
    My Mom said I'm not allowed to get wet!
    2008 LSV
    Exile Tunes
    PWI
    LLTR!!!!!!!!



  9. #9
    Join Date
    Jul 2013
    Location
    Saskatoon, Saskatchewan
    Posts
    98

    Default

    My boat got parked in the back which is gravel when the front paved lot (fenced and secure) was basically empty. Not happy with having to detail my boat for no reason. Will be looking for a break when my new bimini comes in.
    2008 Moomba Mobius LSV Ballast III (stock), Heater, Roswell Quad Spin Pro, Bimini

  10. #10
    Join Date
    Mar 2012
    Location
    ottawa, Canada
    Posts
    22

    Default

    ohhhh man.....love this thread!! My dealer hasn't registered my warranty from idmar and I've owned the boat for a year and a half....they backed my boat into someone else's boat and destroyed my platform.....I've been waiting for it all summer to be replaced......did warranty gel coat fix and left a terrible mess all over the place and left scratches all over the hull.....told me boat was ready after having it for one and a half months, and i went to pick it up.....nothing was done.....oh.... and I live 3 hours away from dealer....this has happened twice......that's just a couple things....their is so much more I could add but i don't have the time! anyway....because numerous people have heard my story they have been turned away from any type of skiers choice product....4 guys including myself were going for new boats this year.....i love my moomba...especially the price.....best bang for the buck....unfortunately this dealer has ruined their reputation in this area.....centurion dealer down the road just sold 4 new boats this week to guys I boat with....I have someone coming to look at mine this week....I can't handle the dealer any longer it's making me crazy.....oh...went off on a bit of a ramble.....Its just a given that I have grease all over my seats when i get my boat back from my dealer....along with gel coat remnants...scratches etc!! Brutal!
    2011 LSV

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