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  1. #1
    Join Date
    Aug 2013
    Posts
    3

    Default STAY CLEAR of boatersplusDOTcom

    boatersplusDOTcom had a special on the website a 25 pack of connectors for 5 dollars. I get the package and it has just 3.. boatersplusDOTcom will not honor the price.. I say its a crappy way to treat customers..

    - It costs 6 times more to attract a new customer than it does to keep an old one. Source: “Understanding Customers” by Ruby Newell-Legner

    - 95% of complaining customers will do business with you again if you resolve the complaint instantly. Source: Lee Resource Inc

    - It takes 12 positive service incidents to make up for 1 negative incident. Source: Lee Resource Inc

  2. #2
    Join Date
    Jan 2008
    Location
    Tallahassee, FL
    Posts
    11,203

    Default

    Good enough for me. Boaters-minus.
    My Mom said I'm not allowed to get wet!
    2008 LSV
    2000 Outback LS (sold)
    Exile Tunes
    PWI
    LLTR!!!!!!!!



  3. #3
    Join Date
    Aug 2013
    Posts
    3

    Default

    it appears after a few emails someone had a change of heart and said they will now ship me the rest.. so thumbs up

    95% of complaining customers will do business with you again if you resolve the complaint instantly. Source: Lee Resource Inc


    if a mod could delete this that would be ok by me.. I wont want to leave neg comments if the company resolved the issue..

  4. #4
    Join Date
    Jan 2008
    Location
    Tallahassee, FL
    Posts
    11,203

    Default

    Let's give them a couple days and see how they do.
    My Mom said I'm not allowed to get wet!
    2008 LSV
    2000 Outback LS (sold)
    Exile Tunes
    PWI
    LLTR!!!!!!!!



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