MARYVILLE, TENNESSEE – Moomba Boats, the original accessible performance towboat brand, is proud to announce that it has been awarded the 2025 Customer Satisfaction Index (CSI) Award by the National Marine Manufacturers Association (NMMA) for the 21st consecutive year. This milestone cements Moomba—and its sister brand Supra—as the undisputed leaders in customer satisfaction within the towboat segment, holding the records for the most CSI awards earned, the most consecutive wins, and the distinction of being the only towboat brands to have won the award every single year they have participated.

 

Presented by the National Marine Manufacturers Association (NMMA), the CSI Award is based on direct feedback from verified boat owners, measuring satisfaction across product quality, reliability, dealership service, and overall ownership experience. To receive this recognition, a brand must achieve an independently measured customer satisfaction rating of 90% or higher—a benchmark that Moomba Boats has not only met but exceeded every single year it has participated in the program.

 

An Unmatched Record of Excellence

 

Holding the record for the most wins and the most consecutive wins, Supra and Moomba are the only towboat brands to have won the award every single year they have participated. This achievement reflects an unwavering commitment to continuous improvement and listening to customers—a commitment renewed every year through the dedication and craftsmanship that goes into every boat that rolls off the production floor in Maryville, Tennessee. 

 

"Earning the CSI Award for the 21st consecutive year is something we are incredibly proud of, but what it truly represents is the trust our customers place in us year after year. While no manufacturer is perfect, we are relentlessly committed to listening, improving, and delivering the best ownership experience we possibly can. This award belongs to our owners, our dealers, and our team," said Chris Crysdale, VP of Sales and Customer Service at Skier's Choice.

 

Built Around the Customer

 

Moomba is built on a deliberate philosophy—one button, only what you need, just get on the water and go. And simplicity does not mean compromise. Moomba delivers genuine, competition-worthy wake and wave performance, built by the same engineers to the same standards in the same facilities as Supra. And the features prove it. AutoWake® technology delivers a consistent wave every time, while Flow 2.0 and 3.0 Surf Systems and SmartPlate™ let riders customize their wave to match any skill level. An intuitive touchscreen dash and paddle shifting controls put the driver firmly in control. High-end audio, roomy and comfortable seating, industry-leading storage, wireless charging, and rear flip seats round out an experience designed for lake life and the families who love it—where what matters most is recreation, togetherness, and time on the water.

 

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About Moomba Boats

Moomba Boats has been a pioneer in the boating industry since the early 1990s, committed to delivering high-quality, fun, and accessible boats. As the original accessible performance towboat brand, Moomba offers a diverse lineup of boats designed for watersports enthusiasts and families looking for performance, versatility, and a no-worries ownership experience. Celebrated for its customer-centric approach and dedication to excellence, Moomba Boats continues to make waves in the industry by providing unforgettable boating experiences.